Maintaining Professional Relationships

If you are facing an allegation around interactions with colleagues our three-day course provides a space for reflection, for expanding insight and for ensuring that restorative plans commensurate with the issues of concern are put in place.

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IS THIS THE RIGHT COURSE?

If you’re not sure about which course is the right one for you we have provided a guide to help you here.

Description

If you are facing enquiries or complaints about problems in colleague relationships, this 3-day course is designed to provide an educational and reflective space for participants to examine the roots of their behaviour and to have assistance in making personal and professional changes.

Goals & Intended Outcomes

  • To increase responsibility and awareness around professional relationships
  • To increase awareness and understanding of vulnerabilities and risk factors
  • To identify contextual factors
  • To put in place a personal plan
  • Improve understanding of personal and professional contexts
  • Consider needs for further professional assistance and personal development
  • Understand the effect of behaviour on others
  • Learn techniques for establishing and maintaining effective relationships

Indicative Content

  • Dynamics of relationship
  • Risk factors and vulnerabilities
  • Psychological concepts
  • Cognitive distortions
  • Empathy/Impact
  • Listening
  • Self-disclosure
  • Dual relationships
  • Power differentials
  • New ways of communicating

Learning Methods

  • Pre-course reading
  • Conversations with the trainer
  • Evidence from research
  • Group discussion
  • Working in pairs
  • Acted Scenarios
  • Presentations
  • Playing The Professionalism Game®
  • Creating a Personal Development Plan

When The Course Is Helpful

The course is for professionals who have a need to look at their awareness and responsibility around establishing and maintaining professional relationships. It may be helpful when there are concerns about: harassment; bullying; rudeness; aggressive or brusque behaviour; poor anger management; impulsiveness; disruptive or obstructive behaviours; perception of arrogance or aloofness; negative attitude; poor communication skills; resistance to feedback and acting in an unprofessional manner towards colleagues.

The course is for professionals in roles working with people, including medicine, nursing, social work, ministry, education, psychotherapy, counselling, criminal justice, corporate and political settings.

It is helpful where there are concerns, allegations or findings – it is important to understand that the course has been helpful to people who face allegations, including where allegations are contested.

Reviews

FAQ

On each course page you will find a link to register. Click through and you can pay by bank card and register immediately. As payment is made the course place is booked. You will receive a confirmation email with course details and joining instructions, along with a receipt. With the exception of our Introduction to Professional Boundaries course, the confirmation email will ask you to submit some confidential information which will be shared with the course facilitator giving them an understanding of the circumstances that bring you to us so that they can fully support you during the course. For some courses there is some pre-course reading and preparation to do.

We provide Certificates of Completion for all our courses. Some courses have been formally accredited by CPD Standards, which is an internationally recognised accrediting agency and for these a CPD Certificate is issued.  Accreditation is presently being sought for all courses.

Whilst we do not have standard discounts, if financing a course is an issue payments can be split over 2 – 4 months. There are some charitable agencies that provide support to some disciplines – please contact us if you wish to know more. Occasionally, if there is low take-up on a course, we can offer reduced cost places at one weeks’ notice – if this is of interest please contact us to discuss our  terms.

All Participants are offered a discount if they book additional training within 30 days of course completion [T&C’s apply]

 

The courses are designed to help with developing insight, reflecting and establishing a plan for remediation/restoration. Openness and engagement are required to get the most from participation. If you have concerns about disclosure we are happy to discuss this with you and would also suggest you discuss this with your representatives.

 

Our one-day courses provide limited time for sharing the context for participation, and individual work. The three-day courses are an intensive space which centres on the possibility of insight, reflection and remediation. Each attendee leaves with a substantive development plan, in line with the issues of concern.  The overall intention is to create a space for insight. The 3-day courses involve individualised conversations, which may be challenging and often involve some vulnerability. They explore ways of being, ways of thinking, attitudes towards vulnerability and authority, power differential, and more. Numbers are limited to 5 which allows the space needed to thoroughly explore the individual’s personal situation.

 

We strongly encourage taking courses at an early stage. This allows time to implement learnings and, as with our 3-day courses, the Development & Restoration Plan and for your actions to show results in a timely way.