We provide training covering all aspects of professional behaviours, from client interactions to relationships with colleagues, including work on personal and professional values, listening, empathy, self-disclosure, boundaries, probity and ethics.

Our training is relevant for anyone working in human services, anywhere that trust is a necessary component of service and where safety is important. Relevant services include: Health and Medical Care; Psychological Therapies; Clergy & Religious; Social Services; Coaching; Education; Complementary & Integrated Health; Business and Corporate; Criminal Justice.

Our training is preventative, providing people with the skills and knowledge necessary to ensure safe practice, and restorative, providing a space for people to make effective changes in their working practice following a problem relating to professional conduct.

Courses can be purchased as standalone sessions, or as part of broader professional development programmes, for individuals and for organisations.

Types Of Training

One-day coursesThree-Day CoursesBespoke CoursesFollow-On Courses
Our flagship course is ‘Introduction to Professional Boundaries’. This course is at the heart of increasing awareness about boundaries and how to avoid breaching them, and has been commissioned by churches, the NHS, voluntary sector groups and private enterprises. It is run every two months in London. The Professional Boundaries In Practice course is for participants who have an identified issue or concern about boundaries.
Our three-day courses are small-group based programmes which help people in professional roles improve their accountability, awareness and responsibility when an issue has been identified or alleged. The issue could be identified from the individuals own insights, from a complaint, regulator, disciplinary, appraisal, feedback, and can be used to assist with navigating regulatory processes.
The Introduction to Professional Boundaries course is adapted according to the needs of participants. There are core modules and optional modules and we have developed some sector-specific materials – please let us know if you’d like to discuss your training needs and hear more about our options.

We have developed and run training sessions for NHS England, Health Education England, Borough Councils, Churches, Hospices, NHS Trusts, Housing Associations and Voluntary Sector groups (see here for a list of people we have worked with).

We can also provide bespoke one to one training for people who cannot attend the live courses or who require more specialised assistance.

For anyone who has taken one of the three-day courses, or the one-day ‘Professional Boundaries In Practice’ course, these one-day sessions assist with expanding insight, increasing reflection and demonstrating remediation.

Maintaining Professional Ethics [3-Day Course]

If you have problems at work or a complaint made about you because an action was seen as lacking probity, or being dishonest or unethical, then this 3-day course is designed to help you get back on track and begin to rebuild trust with those you work with. It centres on the core principles of Awareness, Responsibility and Values, and helps you form a plan to avoid future issues arising.

Maintaining Professional Boundaries [3-Day Course]

If you are facing enquiries or complaints about behaviour around maintaining professional boundaries this 3-day course will help you to accept responsibility for those things for which you are responsible, increase awareness about boundary transgressions and to develop a plan to keep people safe.

Maintaining Professional Relationships [3-Day Course]

If you are facing enquiries or complaints about awareness and responsibility around establishing and maintaining professional relationships, this 3-day course is designed to provide an educational and reflective space for participants to examine the roots of their problematic behaviour and to have assistance in making personal and professional changes.

Maintaining Professional Resilience [Large Group]

If you are dealing with regulatory issues around practice or conduct issues that don't fall into the other courses we run, and you are open to participating in a large group then please get int ouch.

Introduction to Professional Boundaries [1-Day Course]

This 1-day course is our most popular course and is for you if you want to increase your awareness, knowledge and skills around professional boundaries. Professional boundaries are rarely learned in formal training programmes and this course fills that gap. Run bi-monthly as an open training day in London and available for commission to be run for your organisation.

What Our Clients Say...

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