The impact of the course is…

Will help my consultations with difficult patients.
Doctor – Orthopaedic Surgeon

It has given me so much insight into better and more mature listening and communication. Many important variables introduced that I hadn’t been aware of that will definitely benefit.

The facilitation was…

The slides delineating the important positive and negative bullet points of learning which were thence demonstrated so well by the facilitator with his explanations and role-playing examples.

Obstetrician and Gynaecologist