Upcoming Courses

Listening in Practice 23 September 2021

Listening in Practice 15th November 2021

Please note, all our fixed-date courses are now being run live online. 

If problems in communication have been an aspect of the problem you are facing, this course can be a part of the process of developing insight and demonstrating remediation.  Difficulty in listening is often at the centre of communication problems and this course raises awareness and provides a space for developing insight and creating ways of being which are powerful in communication.  Proper listening in a professional context can help to handle issues early and to avoid future complaints.

If you want to feel freer to communicate effectively with the people you work with this course is for you.

The course is run as a small group session with restricted places. The approach is a highly interactive one, which will involve a coaching approach and sharing from experience.

Who Is The Course For?

The course is for anyone who has taken a three-day course with us.  It can also be adapted for use in prevention or remedial programmes for organisations.

When The Course Is Helpful

The course can help you if you wish to improve your communication in relation to complaints etc.

Learning Methods Include

  • Presentation
  • Conversations with the trainer
  • Group exercise
  • Group discussion

Content Includes

  • Principles of listening
  • How we avoid listening
  • Values associated with listening
  • Relationship of listening to professionalism
  • Planning and next steps

Goals & Intended Outcomes

  • Increased understanding of the practice of listening.
  • Improved capacity for listening.
  • Begun to have developed new approaches to listening in practice.

Booking Process & Fee

COST: £500 [Including VAT].  Places are secured when payment is received.

All bookings are made in agreement with our terms and conditions. Payment is by bank transfer and places can be held for 5 days to enable payments to be made.

What Our Clients Say...

Will help my consultations with difficult patients.

Doctor - Orthopaedic Surgeon

Upcoming Courses

Listening in Practice 23 September 2021

Listening in Practice 15th November 2021