Hazel Russo photograph

Hazel is our Senior Course Leader. Hazel facilitates our three-day remedial courses and delivers one-day programmes, including commissioned courses. She leads on our Coaching provision and also supports the Company's course development and trains new course leaders. Hazel is a coach, facilitator and supervisor and has been working here since 2013. Hazel was Highly Commended in the 'Transforming Lives' category at the 2023 National Facilitator Awards. She is an Accredited Professional Executive Coach with the Association for Coaching and has been coaching individuals and teams across a wide range of sectors for over 20 years. She has significant experience of coaching and training health and care professionals from trainee through to consultant level. She specialises in career and leadership development with a focus on values coaching and action learning. Her background is in national policy with roles including Assistant Director at the Department of Business, Innovation and Skills, and Policy & Research Officer at UNISON. Hazel is the creator of a coaching tool called Lumination™® which is used by organisations across the UK. 

Our Courses

If you are facing an allegation around professional boundaries our three-day course provides a space for reflection, for expanding insight and for ensuring that restorative plans commensurate with the issues of concern are put in place. LEARN MORE & BOOK ONLINE
If you are facing an allegation around probity or ethics our three-day course provides a space for reflection, for expanding insight and for ensuring that restorative plans commensurate with the issues of concern are put in place. LEARN MORE & BOOK ONLINE
If you are facing an allegation around interactions with colleagues our three-day course provides a space for reflection, for expanding insight and for ensuring that restorative plans commensurate with the issues of concern are put in place. LEARN MORE & BOOK ONLINE
A thorough grounding in the principles of professional boundaries, the fundamental theoretical basis and a deep exploration of the key elements. Only for people facing significant issues or concerns about any aspect of professional boundaries, including where there is a complaint or investigation. LEARN MORE & BOOK ONLINE
An in-depth look at probity, ethics, values, honesty, the risk matrix and the potential role of vulnerability and counter-dependence. The course helps you to deepen insight around the contexts for behaviours of concern and introduces a framework for this understanding. LEARN MORE & BOOK ONLINE
For anyone who has completed one of our three-day course this 1-day session helps you to maintain professionalism, through a reflective and challenging space, with a small group of peers. It can be taken multiple times as part of a longer-term programme. This is an opportunity to review your PDP, make any course corrections needed, review commitments and check your current situation against the domains of professionalism. LEARN MORE & BOOK ONLINE
This course helps you to identify your core personal and professional values and how they relate to the difficulties you are facing. It is an interactive learning session which each participant leaves with clarity about your authentic core personal and professional values and an action plan for aligning them. LEARN MORE & BOOK ONLINE
If problems in communication have been an aspect of the problem you are facing, this course can be a part of the process of developing insight and demonstrating remediation. LEARN MORE & BOOK ONLINE
This 1-day course is for you if you want to increase awareness, knowledge and skills around professional boundaries. Run bi-monthly as an open session and available for commission to be run for your organisation. LEARN MORE & BOOK ONLINE
If you are facing an allegation around professional boundaries our three-day course provides a space for reflection, for expanding insight and for ensuring that restorative plans commensurate with the issues of concern are put in place. LEARN MORE & BOOK ONLINE

Our coaching programmes are there to help you achieve your goals. These can be actions you agreed during a three-day course or new objectives that have come up. The coaching can be used during a period of suspension, in the run up to a hearing or as ongoing part of a restoration and maintenance plan.

LEARN MORE & BOOK ONLINE

If you are facing an allegation around professional boundaries our three-day course provides a space for reflection, for expanding insight and for ensuring that restorative plans commensurate with the issues of concern are put in place.

LEARN MORE & BOOK ONLINE