Jonathan Coe – Managing Director

Jonathan is the founder and Managing Director. He leads on course and business development, communications with institutional clients, oversees all training courses and trains new course leaders.   He also leads some three-day and one-day courses.  His background is in mental health services, including leading a charity working with people who had experienced harm as a result of the actions of health and care workers.  In 2009 he completed a Winston Churchill Trust travelling fellowship study tour to the USA where he visited a wide range of organisations involved in work around professional boundary violations.  He has published on the typologies of boundary violations and the impact of boundary violations and has spoken at a  wide range of conferences and events concerning professional misconduct.

Hazel Russo – Senior Course Leader

Hazel regularly facilitates three-day remedial courses for CfbS and delivers one-day programmes, including commissioned courses. She also supports the Clinic’s course development and trains new course leaders. Hazel is a coach, facilitator and supervisor and has been working with the Clinic since 2013. She is an Accredited Professional Executive Coach with the Association for Coaching and has been coaching individuals and teams across a wide range of sectors for over 18 years. She has significant experience of coaching and training health and care professionals from trainee through to consultant level. She specialises in career and leadership development with a focus on values coaching and action learning. Her background is in national policy with roles including Assistant Director at the Department of Business, Innovation and Skills, and Policy & Research Officer at UNISON.  Hazel is the creator of a coaching tool called Lumination™ which is used by organisations across the UK, including the Clinic on a number of its courses. 

Nick Cromwell – Course Leader

Nick facilitates three-day courses and delivers some one-day programmes for CfBS, including commissioned courses. Nick is a facilitator, coach, supervisor and trainer. He is an Accredited Master Executive Coach and specialises in Leadership and Management coaching with both individuals and teams. He works across a broad range of sectors, including Finance, Legal, IT, Education, Charity and Local Government. He regularly coaches and trains professionals within the Health Service. Nick began his career in teaching and later worked in housing, both on delivery and regulation, where he advised on issues of governance. He has held a variety of positions at Board level. He used to run a charity that provided residential accommodation for people with drug problems where he became really interested in helping people to realise their full potential, which is something he brings to his work with the Clinic.

Naomi Craft – Course Leader

Naomi facilitates three-day courses.  Naomi is an Accredited Executive Coach, Coach Supervisor and an experienced GP, with a post-graduate teaching certificate. She has previously worked as an Appraiser and GP Trainer and is now a GP Programme Director.  She works regularly for Health Education England, coaching doctors from diverse backgrounds and levels of experience, and also as for NHS England as an Educational Supervisor supporting doctors in difficulty. She has a deep concern and respect for people and is passionate about providing support through some of the toughest moments in life.


Sarah Adams – Administrator

Sarah joined CfBS in April 2017 and is the first point of contact, providing professional business support dealing with office administration including enquiries about suitable courses, bookings, pre-course and post-course information.